Genuine Parts. Reliable Performance.
Keep your POLLUX E-BIKE performing at its best with suitable replacement parts and dependable parts assistance. From essential mechanical components to electrical accessories, we’re here to help you identify the right parts for your model and keep your riding experience running smoothly.
Every component plays an important role in your electric bike’s performance, safety, and reliability. Choosing compatible replacement parts and following recommended servicing procedures can help maintain your bike’s condition over time.
Explore Spare Parts Categories
Battery & Electrical Components
Components related to the battery system, wiring, connectors, switches, and other electrical functions. Always confirm compatibility with your exact POLLUX model before replacement.
Braking Components
Brake pads, discs, and compatible braking components that support safe and controlled riding. Braking parts should be inspected and installed by a qualified technician.
Motor & Suspension Parts
Motor-related components, wheel assemblies, and suspension parts, subject to the bike’s design and configuration. Correct specifications are essential for safe operation.
Lights & Control Accessories
Replacement lighting, indicators, mirrors, switches, and compatible control accessories to help maintain visibility and everyday usability.
Charging & Instrument Components
Charging connectors, instrument-display components, and related parts where available. Electrical components should match the original system specifications.
Body & Exterior Parts
Suitable body panels, mudguards, seats, trim pieces, and other exterior components to help restore your bike’s appearance and functionality.
How Our After-Sales Support Works
Step 1
Identify Your Bike
Provide your model name, such as POLLUX Double Star, Tri Star, Star 125, or Lone Star.
Step 2
Describe the Required Part
Tell us which component you need. If you’re unsure of its name, send a clear photograph or share the part number, if available.
Step 3
Confirm Compatibility
Our team can help you check the relevant part specifications and whether a suitable replacement is available.
Step 4
Ask About Availability
Contact us to confirm current stock, pricing, ordering arrangements, and delivery or collection options before placing your order.
Discover where you can Experience Pollux E-Bike
Frequently Asked Questions!
How can I purchase spare parts for my POLLUX E-BIKE?
Contact our team with your bike model and the part you need. We can guide you through compatibility checks and available ordering options.
Are spare parts available for every POLLUX model?
Availability may vary by model, component, and current stock. Contact us to confirm availability for your particular bike.
How do I identify the correct replacement part?
Provide your bike’s model name and a photograph or part number, if available. Our team can help you identify the relevant specifications.
Are replacement parts covered under warranty?
Warranty coverage depends on the applicable terms, the component, and the reason for replacement. Please consult the POLLUX warranty policy or contact our team for clarification.
How can I check spare-parts prices?
Contact us with the required part details to confirm current pricing and availability before ordering.
